Subject: my submission to: ELECTRICITY DISTRIBUTION PRICE REVIEW: ASSOCIATED REVIEW OF LICENCE AND CODES DRAFT DECISION April 2005
From: Arthur Marsh <arthur.marsh ( at ) internode.on.net>
Date: Tue, 17 May 2005 12:32:15 +0930
To: Essential Services Commission of South Australia <escosa ( at ) escosa.sa.gov.au>
Hi, Stephen Clarke of EIOSA alerted me to the existance of:

ELECTRICITY DISTRIBUTION PRICE REVIEW: ASSOCIATED REVIEW OF LICENCE       AND CODES DRAFT DECISION April 2005

at

http://www.escosa.sa.gov.au/resources/documents/050502-EDPRLicenceCodeReview_DraftDecision.pdf

which I was unable to locate on the ESCOSA website via the text-only interface.

I continue to believe that the proposed distribution code's conditions for payments being made to customers for interruptions to supply and street lights not repaired in a timely fashion are unfairly restrictive compared with the "media sound bite" impressions that customers are eligible for payments when receiving more than a certain number of interruptions of *any* duration in a given year or when a street light faults that the customer was first to report are not repaired in a certain time-frame *regardless* of the cause of the fault or party owning the light.

Payments due to power interruptions.

Whilst at face value the new Clause 5.3 - Service Standards sounds reasonable in relation to compensating customers for excessive numbers of interruptions to supply of electricity, I fear that the definition of "interruption" used by ESCOSA and *not* defined in the draft descision will not include customers such as myself who suffer numerous short interruptions (reclosures) that nonetheless cause significant inconvenience due to the need to restore computers, appliances on delayed startup and the like.

If at all possible, the definition of "interruption" should include all losses of mains power cycles.

If ESCOSA insists on using a definition of "interruption" that is greater than greater than a certain time length (e.g. one minute), then that duration should be specified in wherever the term "interruption" is used, and require that shorter interruptions continue to be monitored by ESCOSA.

Payments due to street lights not being repaired within stipulated time frames.

Whilst ETSA Utilities still trumpets "for which we are responsible" in connection with the street light repair GSL, faults in the supply of power to TSA-owned street light poles which *is* ETSA Utilities' responsiblity are *not* currently covered by the street light SGL. As far as I know, the range of faults for which the GSL is payable is restricted to "luminaire", although again the term "luminaire" is not used in the draft decision. (As an example, the street light in front of 229 Fullarton Road Eastwood was not working for several months until an underground power supply fault was fixed and I received no GSL payment).

Furthermore, ETSA Utilities have told me that they would not implement ESCOSA's suggestion of arranging for payments for late repairs that they are contracted to provide to TSA, claiming that ETSA Utilities treat ETSA Utilities owned streetlights and TSA owned streetlights with equal priority. Even allowing for this, this does not help situations like the TSA street light failure in front of the Shell service station on Fullarton Road Rose Park that I reported FOUR TIMES OR MORE to ETSA Utilities and was only fixed after I reported the failure directly to TSA. People reporting street light failures should not have to repeatedly report the same fault. At the time of this submission, there are still many TSA owned street lights along Main North Road not working due to faults in ETSA Utilities' power supply and they do not seem to be getting repaired in a timely fashion.

If the faults covered by the street light GSL are only for failure to replace the "luminaire" on ETSA Utilities' owned street lights, this should be spelled out in the distribution code at the first mention of the street light GSL.

I would far prefer the street light GSL to cover ETSA Utilities owned street lights and TSA owned street lights equally. If not, the distribution code should spell out which street lights ETSA Utilities are responsible for (e.g. all lights on stobie poles) and which street lights ETSA Utilities are not responsible for.

I would far prefer the street light GSL to cover all faults that could cause street lighting to fail (supply, physical post, daytime sensor, light itself) instead of just "luminaire".

I have been unable to obtain a copy of the agreement between ETSA Utilities and TSA (CLER tariff arrangement) and would hope that ESCOSA will take action to publicise it.

I take issue with ETSA Utilities idea of restricting the area that a person could report street light failures. Too many areas have locals not taking it upon themselves to report local street light failures.

Regards,

Arthur Marsh
PO Box 372
Blackwood SA 5051
ph 0417 852 110

Valid XHTML 1.1!

This page has been accessed an unknown number of times by graphical browsers since 1 September 2005.

back to ETSA Utilities page of Arthur Marsh