this  is Julia                            this is John
   you go to Julia if you wantyou go to John if you need help
                        to get paper, pen or                                 with your web page
                        advice on passwords
 
 
 
this is Cathy 

you go to Cathy if you want the complexities of the Internet explained
 

 this is Sue

you go to Sue if you think you are hopeless at this and want a comparative study