General problems affecting all games (updated 7 October 2006)



Weird Behaviour

Running the early TRs in OS X classic mode

Apple OpenGL 1.1.2 installer

OpenGL rendering problem

Indistinct, or poor quality audio

For those using OS 8.5.x and experiencing a loss of audio

Audio problem after installing Quicktime 4.1.2

 

 

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Weird Behaviour (16 December 2005)

If any of the Tomb Raider games suddenly starts acting weird in any way, either with gameplay or with the settings, then the first troubleshooting step to take is to trash the game's Preferences and restart the game to create a fresh Pref file! The TR Prefs files all have a name starting with either 'TR' or 'Tomb Raider', and the name clearly identifies which version of TR they're for, so they're easy to find.

- In the classic Mac OS they are contained in the System Folder/Preferences.

- In OS X they are in the User/Library/Preferences (that is the Library in your User directory, not the Library at the top level of the Hard Drive, nor the System/Library).

- If you are running the game in the Classic Environment in OS X, then check both locations!

This has always been the first troubleshooting step recommended by Aspyr for every TR release, and in fact it's recommended for any Mac software. With the TR games, trashing the Prefs will give you the default settings for graphics, audio, controls etc. so any changes you've made will be lost and you'll have to redo them (so it's a good idea to jot down your current settings before trashing the Prefs file!)

An example from my TR experience was the TR3 Kayak controls stopped working correctly and I couldn't steer the Kayak to negotiate the rapids. Trashing the Prefs and restarting the game fixed it!

Regarding general Mac problems, I once had problems with the OS X 10.3 Finder losing all the Desktop icons (hard drive etc.) Trashing the Finder Prefs and rebooting the Finder fixed that as well, and only required some minor resetting of the Finder window preferences.

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Running the early TRs in OS X classic mode (updated 7 October 2006)

For tips on playing all the classic Tomb Raiders in OS X Classic, I've now posted a dedicated page!

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Apple OpenGL 1.1.2 installer

From 'Mikee' - 'I've downloaded OpenGL 1.1.2 from Apple's Site. Warning: when the installation of OpenGL is made on a foreign system like Mac OS Universal-French, the installers (the one include on your CD and the one from Apple) ignore the french name of software already installed. So it could be great if a warning was made about this issue.' (Ed - This means that it may be necessary to manually remove some superceded extensions - contact Apple if you encounter problems or need more details.)

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OpenGL rendering problem

From 'Frank' - Open GL gives noticeably better rendering in both OS 8.6 and OS 9.4 (sic) and works well in either one. (OS 8.6 and OS 9.4 are both rock solid in my MAC and I recommend either, even if you don't have a G-3 or a G-4, although I do like the features of OS 9.4 best). Based on a Mac 6360 PPC with an 8 Meg ATI RAGE LT PRO XCLAIM 3D Plus, it is possible to experience some relatively strange problems such as a fade to black and an "Error Code 13" crash while attempting to use OpenGL rendering in TR III. Here is a configuration that works for me:

1. You need a lot of RAM. 72 Meg is minimal and 104 Meg is better.

2. Get Open GL 1.1.2 from the Apple FTP site, or 1.1.3 which comes with OS 9.4.

3. When you set your ATI Displays and your TR III Setup, be sure that you select the same resolution and refresh rate in both places. (I have found that 640x480 and 120Hz Refresh works best for me) For information, you can have different rates and resolutions while in software rendering and it works just fine, but the rendering is not as good.

4. Set the ATI Displays for maximum 3D compression and Thousands of Colors. This does not seem to degrade the rendering and does save memory. (Thanks Frank! Thanks also to Aspyr Media for their help sorting this one for Frank.)

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Indistinct, or poor quality audio

From 'David' - Are you using external speakers or another external audio device, and suffering indistinct or poor audio in TR? Try turning the Mac System volume to maximum, and adjusting the volume using the controls on the external speakers / stereo whatever. (I've also noticed this - I use my old stereo on my Mac... Kerrie.)

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For those using OS 8.5.x and experiencing a loss of audio

If you have the Platinum sounds turned on in the Appearance Control Panel, and something accesses them BEFORE the Sound Manager extension loads, you may experience a total loss of sound when the Mac completes its startup. This could occur if you are networked and get the network log-on, or anything else that requires you to hit a button during startup. The Platinum sounds give you a sound when you hit the button, and in certain circumstances this can lead to the loss of audio. SOLUTION The problem is the Sound Manager Extension, and may only apply to OS 8.5.x (Apple were intending to fix this for OS 8.6 onwards). To correct the problem, you need to force the Sound Manager to load early, and this is easy to do - go to the System folder/Extensions, and put a space in front of the Sound Manager's name. This forces it to load much earlier in the startup, and the sound loss will not occur. I did this on my G3 when I bought it back in June 99, and there's not been an audio problem since. (Note - if you have done this, and then update Quicktime, a second 'Sound Manager' will be installed and the problem could re-occur. Drag the old, renamed one to the Trash, then rename the new one as above and restart.)

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I have also noticed an audio problem after installing Quicktime 4.1.2 although this may be an isolated case. I have my Computer System volume set to high, and my System Alert volume set to medium. After installing QT412, the Platinum sounds were at high volume and distorted. Opening the Monitors and Sound Control Panel and resetting the System Alert volume fixed the problem.

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